When groups of investment firm employees are asked, “Are the cultures of operations vs. distribution vs. investments more different or more alike in your firm?” the overwhelming answer (75%) is “different.” The remaining 25% who say “alike” are nearly all investment professionals. This paper explores the cultural differences between these three important functions, or tribes, within an investment firm:
1. Investment professionals: Portfolio managers, analysts, and other strategists who are making the investment decisions.
2. Distribution professionals: marketing, client service, and PR experts who are dealing with all the client-facing and distribution efforts.
3. Operations professionals: accounting, finance, compliance and all support functions within the firm.