Virtual Meetings: 10 Tips from a Virtual Team

Everyone is now working virtually. Introverts don’t mind so much; extraverts are praying daily for a return to normalcy (“there are no atheists in the foxholes or in quarantine…”) Our team has been virtual for over a decade. (Once we had an office, but I was the Maytag repairman. Millennials: Google it.) Here’s what we’ve learned over that time....

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Coaching tips for challenging times

Were you around for Black Monday, 1987? Or the attacks on 9/11?  If so, then the business challenges posed today by the coronavirus pandemic may feel familiar.  But if this is your first major market crash, welcome to the big kids’ table.  You’re going to learn a lot more about the markets, your team and yourself over the next few months than you...

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The “Know-Do” Gap

“Say-Do” gap is a common phrase. It means, do your words and actions line up? As a leader, they better. If not, credibility drops like a rock. In FCG’s culture work, the “Say-Do” gap is often the biggest predictor of success. Leaders who talk about the importance of culture, then violate it with their actions, create cynicism. Staff members...

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Culture Change: An Overnight Success Story

“How long will this take?” is a common question concerning culture change. The topic deserves more than a short blog, but I’m in the Holiday Spirit, so here is a short success story to raise your spirits. You’re welcome. 😊 Happily, culture change can move from a grade of “C-“ to “A” in less than two years. It did for one of our clients (call them...

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